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Job
Description
- Membership Administrator
Start date: ASAP
(updated August 13, 2008)
ABOUT
THE ORGANIZATION:
The Mechanics’ Institute is a 4,500 member non-profit organization
with a 160,000-volume general-interest Library, the oldest Chess Room
in the US, and an active Events program. We are located above the
Montgomery Street BART/MUNI station in downtown San Francisco in our
historic landmark building.
POSITION SUMMARY:
The Membership Secretary is responsible for the daily operations of
the Membership Office and, under the general supervision of the Executive
Director, provides support to the Development, Library and Events
departments.
RESPONSIBILITIES:
Membership Office Maintenance:
- manage the
interface of three membership databases: Library database (Innopac
Millennium), member/donor database (MMS), Library security system
(Access)
- process membership
payments and resolve membership issues as they arise;.
- generate
and coordinate mailing of membership renewal billings;
- extract mailing
lists from the database for direct mail campaigns and newsletter
distribution;
- perform regular
clean up of member/donor data;
- manage subscriptions
to Institute publications;
- produce General
Ledger statements for accounting;
- produce Monthly
Membership Report;
- maintain
web-based membership applications and update member listserv;
- order supplies;
- promote membership
to prospective members.
Development
Department support:
- maintain
donor database (MMS);
- process donations
(to accounting) and perform data entry;
- create donor
mailing lists and solicitation cards, and prepare data files for
mail house;
- produce acknowledgement
letters and correspondence to donors.
Library
and Events Department Support:
- enter Library
generated membership transactions into databases;
- provide coverage
for Library Circulation Desk on occasion;
- coordinate
with Events staff to track member attendance and marketing analysis;
- assist in
planning and implementing special member/donor events, (some evening
hours required).
QUALIFICATIONS:
The successful candidate will demonstrate:
- experience
working with donor/membership databases and a variety of software,
e.g. Microsoft Word, Excel, and Access;
- familiarity
with the mechanics of mass mailing and file transfer;
- ability to
work independently, manage multiple projects and produce high
quality work with accuracy and attention to detail;
- excellent
customer service skills - ability to communicate with members,
donors, and public in a professional and courteous manner;
- flexilibity
and the the ability to work cooperatively with Institute staff;
- marketing
skills, an interest in fundraising and nonprofit organizations,
and a familiarity with the Bay Area funding community are a plus.
SALARY
and HOURS:
DOE; benefits for full-time position (37.5 hours/week,
Monday - Friday, 9am to 5pm.)
TO APPLY:
Please email your resume to jflack@milibrary.org
Jim Flack,
Executive Director
Mechanics' Institute
57 Post Street - Room 504
San Francisco, CA 94104
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